Privacy Policy

G-Town Wines, in its role as Data Controller, respects your right to privacy when you use our digital media (such as our websites, our mobile applications, our pages on social networks, any online forms to register for our events…) and communicate electronically with us.

The purpose of this Privacy Policy is to inform you how G-Town Wines, a corporation duly organized under the applicable laws, collects, stores, uses, and processes your personal data (“Personal Data”) provided through the digital media operated by G-Town Wines (“Digital Media”).

1. What Personal Data do we gather about you and how do we collect it?

Personal Data is collected only for the purposes set out in Section 3 below and each time you participate in any of the features or services offered by our Digital Media.

Most Personal Data that we process is collected directly from you, particularly when you fill out forms on our Digital Media or contact us. We also collect, if you consent, Personal Data when you browse our Digital Media through the placement of trackers (see Section 2 below and our Cookie Policy).

2. How and why do we use tracking technologies?

G-Town Wines uses tracking technologies such as cookies, IP Addresses, or Log files. These help us tailor our Digital Media to your personal needs and to offer you content adapted to your interests.

We use cookies to better understand how visitors use our Digital Media and the tools and services offered, improving their functionality and providing content adapted to your interests. Learn more about our use of cookies and how to disable them in the G-Town Wines Cookie Policy.

3. For what purposes do we use your Personal Data and on what legal grounds?

We collect information about you to:

Respond to your requests or to perform our contract (on the basis of our legitimate interest or contractual measures).
Comply with legal obligations, including verifying that all users are of legal drinking age.
Send you administrative communications (e.g., confirmation emails, service-related announcements).
Fulfill our legitimate interest in better serving you by combining or updating Personal Data collected through our Digital Media.

4. What happens if you do not wish to provide your Personal Data?

If you choose not to submit any Personal Data when requested, you may not be able to participate or take advantage of personalized features. However, to simply browse our Digital Media and learn more about G-Town Wines and our products, you do not need to provide any Personal Data.

5. To whom do we disclose your Personal Data and why?

G-Town Wines may share your Personal Data with third parties, but only in the following circumstances:

For support purposes: We may use service providers or contractors to provide support for the internal operations of our Digital Media.
For joint and co-sponsored programs and promotional purposes: We may share your Personal Data with our partners or sponsors, subject to your consent when required.
For litigation and safety purposes: We may disclose your Personal Data if required by law or to protect the security or rights of G-Town Wines, its customers, or the public.
In the event of a merger or acquisition: In such cases, your Personal Data may be transferred to the acquiring company, subject to applicable law.

6. Is your Personal Data sent to recipients outside the European Union and why?

G-Town Wines is a global company, and your Personal Data may be transferred across international borders. We take appropriate measures to maintain the security of Personal Data during transit and at the receiving location by implementing contractual clauses in accordance with applicable law.

7. How long do we keep your Personal Data?

We will store the Personal Data as long as your account is active or as needed to provide you with the requested services. We may retain your Personal Data in accordance with our internal retention procedure to comply with legal obligations or resolve disputes.

8. How do we secure your Personal Data?

G-Town Wines takes all necessary technical and organizational measures to protect the confidentiality and security of your Personal Data, including storing your Personal Data in secure operating environments and verifying the identities of registered users.

9. What are your rights regarding your Personal Data?

You have the right to:

Withdraw your consent at any time.
Request access, rectification, or erasure of your Personal Data.
Request the restriction of processing.
Request the portability of your Personal Data.
Object to the processing of your Personal Data for marketing purposes or if based on the legitimate interest of G-Town Wines.

10. How do we process children’s Personal Data?

Our Digital Media is not intended for children under the legal drinking age. If we learn that a minor has submitted Personal Data to us, we will delete such Personal Data.

11. How can you contact us or lodge a complaint with the relevant Supervisory Authority?

If you have any questions, complaints, or comments regarding this Privacy Policy, please contact us by writing to info@gtownwines.com

You are also informed that you can lodge a complaint with the relevant Supervisory Authority of the country where you are located if you have any concerns about the processing of your Personal Data by G-Town Wines.

12. Computer Security Incident Response Team

The G-Town Wines CSIRT is an operational team responsible for preventing and responding to information security incidents affecting the G-Town Wines group.

This Privacy Policy may be updated periodically, and we will notify you of any significant changes.